Gift Cards

Through the Online Shopt, the Customer can purchase a Gift Card. The Gift Card contains at least the Seller’s logo and company details, the value of the Card, and its validity period. 

Gift Cards are multipurpose and reusable. In exchange for the Card, the Customer can purchase any Product offered by the Seller in the Online Shop, up to the value of the Card.

If the price of the ordered Products exceeds the value of the Card, the Customer can purchase these Products by using the Card and paying the difference between the price of the Products and the value of the Card. 

The Gift Card can be used for one or more Products, until the Card’s has a credit value.

Gift Card can be purchased as physical (vouchers) or electronic cards. To purchase a Card, the Customer should contact the Seller at customercare@branchestore.com . Payment for the Card is made using the payment methods specified in Chapter XI of the T&C’s. 

Gift Cards can have a value ranging from PLN 100 to PLN 10,000 gross. Payment for the Card is a condition of its purchase. In the case of selecting a physical Card, the Customer is also required to pay the cost of shipping the Voucher, according to the chosen delivery method. 

After purchasing the Gift Card, the Seller sends the electronic Gift Card to the Customer’s email address, along with a purchase confirmation including, in particular, the Seller’s details, key elements of the agreement (including the type of Card and price), the content of these T&C’s, and instructions on the right of withdrawal, as per Annex 1 of these T&C’s. In the case of choosing a physical Card, the Seller only sends the confirmation mentioned above, and the Card is shipped to the address provided by the Customer during the purchase. 

The Customer can use the Gift Card when paying for Products purchased in the Shop by entering the Gift Card details in the payment window as the payment method.

Gift Cards are valid for 12 months from the date of issue. During this period, the Customer has the opportunity to use the Card, i.e., to pay for Products using the Card. After the Card’s expiry date, any unused value of the Card is forfeited and cannot be used or refunded. 

The Gift Card (or any unused portion) is non-refundable and cannot be exchanged for cash.

Store Credit

The Seller allows Customers to collect points in the form of store credit. If the Customer exercises the right to withdraw from the Agreement (based on Chapter XIII or XIV of the Terms and Conditions) and returns a Product, the refund may be provided as store credit for use in the Online Shop. The amount to be used is credited to the Customer’s Account and is equal to the refund amount due to the Customer. 

The available store credit can be used for subsequent Orders placed via the Account on the entire product offering (including discounted Products).

The store credit is valid for twelve months from the moment the amount is recorded in the Customer’s Account. During this period, the amount cannot be exchanged for cash. After this time, any unused store credit will expire.